Last Updated: June 18, 2025
Welcome to the services provided by PaceLoan (hereinafter referred to as "we"). We are committed to protecting your data and strictly comply with the Digital Personal Data Protection Act (2023) and the relevant regulations of the Reserve Bank of India (RBI) to ensure the highest level of security for your personal information.
Note:
During your use of the PaceLoan application, we may collect the following types of information:
By collecting this information, we are able to provide you with customized, secure, and smooth services. If you choose not to authorize certain permissions, some features may not work correctly, which may affect your overall experience.
During your use of the PaceLoan application, the personal information you provide will be used for the following purposes:
By collecting your device information, location, and usage habits, we can offer smoother and more personalized services. This means the application will become smarter, meet your needs better, and operate more efficiently.
We will combine your personal information and financial status to recommend the most suitable loan options. Through precise credit evaluation, we ensure that you can quickly find financial support that meets your needs.
To ensure the security of your account, we will use multiple verification methods (such as SMS verification codes, facial recognition, etc.) to confirm your identity and prevent unauthorized access or actions.
We strictly comply with laws and regulations, ensuring that we disclose necessary personal data when required by law, protecting your fundamental rights and privacy.
Based on your feedback and data analysis, we continuously improve product features to better align with user needs and market changes, thus providing a better service experience.
We promise that all the information collected will only be used for the above purposes and will never be used for any purpose without your consent. Your privacy and data security are our top priority, and we take strict measures to protect your information.
We take your privacy protection seriously and commit not to sell or rent your personal data. However, under the following specific circumstances, we may share your information with third parties:
To provide better services, we may share your information with partners such as banks, financial institutions, and payment platforms. These partners will help us provide more precise and efficient services for loans, payments, etc.
When required by law or government agencies for investigation, we may disclose your information to the relevant authorities. We will disclose the data within the legal framework as per applicable laws.
If the company undergoes mergers, acquisitions, or asset transfers, your information may be transferred to the new operator. We will ensure that the new operator continues to comply with the commitments in this privacy policy and ensures your data security.
We may collaborate with external data analysis companies to evaluate service quality and optimize user experience. These third parties are only permitted to process data in accordance with our requirements and must not exceed the authorized scope of use.
In emergency cases involving the protection of your or other users' life or property safety, your information may be disclosed to take necessary protective measures.
To ensure that your data is properly protected during sharing, we will sign strict data protection agreements with third parties, ensuring that they comply with privacy protection regulations when processing your personal data and will not use your information for unauthorized purposes.
We take your personal information security seriously and have implemented various technical and management measures to prevent unauthorized access, disclosure, alteration, or destruction of your information. The following measures are in place to protect your data:
We encrypt sensitive information (such as payment information, personal identity details, etc.) to ensure that it cannot be stolen or altered during transmission. We use industry-standard encryption protocols (such as SSL/TLS) to ensure the security of data transmission on the internet.
We strictly control the access rights of internal employees and partners, ensuring that only authorized personnel can access your personal data. We regularly review and update access permissions to ensure that only necessary personnel can access your information.
We store your personal information on secure servers and databases that are protected by firewalls, intrusion detection systems, and other protective measures to prevent illegal access or attacks.
We regularly conduct security vulnerability scans and security testing to detect and address potential security risks. We also cooperate with third-party security companies for independent security audits to ensure our data security measures meet industry standards.
We regularly back up your data and ensure that in the event of a disaster (such as natural disasters, system crashes, etc.), your data can be restored promptly, ensuring service continuity and data integrity.
We conduct regular security awareness training for employees to ensure that they understand the importance of data protection and follow the company's data security policies and procedures to reduce the risks of human errors.
In specific cases, we may anonymize or de-identify your personal data to ensure that even if data is leaked, it cannot be traced back to an individual.
When sharing your personal data with third parties, we will ensure that all partners comply with strict data protection requirements and sign data security agreements to ensure your information is properly protected during transmission and processing.
In the event of a data breach, we will promptly initiate our emergency response procedures, assess the scope and impact of the breach, and notify you and the relevant regulatory authorities. We will take all necessary actions to prevent further escalation of the breach.
We are committed to continuously improving and enhancing data security management to ensure that your personal information is strictly protected. However, please note that while we take reasonable security measures, no technical solution can entirely eliminate risk. Therefore, we recommend that you also take necessary protective measures to ensure the security of your personal account and information.
We respect and protect your privacy and, in accordance with applicable laws and regulations, ensure that you have a range of rights related to data protection. During your use of our services, you have the following rights regarding your personal data:
You have the right to request access to the personal data we collect about you. This includes the types of data we collect, the purposes for which it is used, how it is stored, and the sharing of your information with third parties.
If you find that the personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update the information.
Under specific circumstances (such as when the data is no longer necessary, or you withdraw consent), you have the right to request the deletion of your personal data.
You have the right to request that your personal data be transferred to another organization, or that the data be provided to you for further use or migration.
If you believe there are issues with the processing of your data, you have the right to request that we pause processing. We will assess your request according to relevant laws and handle it in a timely manner.
If we are processing your data based on legitimate interests, you can object to the processing and request that we stop, unless we can provide compelling reasons to continue processing.
You can withdraw your consent at any time, and we will stop processing your personal data based on consent.
If your data is used for automated decisions (such as credit evaluations, risk assessments, etc.), you have the right to request human intervention to review the fairness and reasonableness of the decision.
If your personal data is breached and it may impact your rights and freedoms, we will notify you promptly and take appropriate measures to address the breach.
If you believe we have not complied with applicable laws and regulations regarding your personal data, you have the right to file a complaint with the relevant regulatory authorities. You can contact your local internet information management department or data protection regulatory agency.
We commit to taking all necessary measures to protect your personal data and respond to your requests in accordance with relevant laws and regulations. If you wish to exercise any of the above rights, please contact our customer service team, and we will handle your request promptly as per the applicable laws.
We value children's privacy and are committed to complying with relevant laws and regulations to ensure children's privacy is not violated.
We do not intentionally collect or request personal data from children under the age of 18. If we find that we have unintentionally collected personal data from children, we will promptly take measures to delete this data.
As technology evolves and laws and regulations change, we may update and revise our privacy policy. We will notify you of any changes through the app or other appropriate methods. Please regularly check the privacy policy to stay informed about any updates.
If you have any questions or concerns regarding this privacy policy or how your personal data is processed, feel free to contact our customer service team. We are committed to addressing your concerns and ensuring your rights are fully protected.
Contact Information:
Customer Service Email: connect@njrfinance.com